Service Experience Fact Sheet

Immunization service experience (SE) includes the factors within and beyond the interactions between a health worker and an immunization client which influence the delivery and experience of the immunization service. This fact sheet presents 13 key elements which contribute to creating a positive, person-centered immunization service experience. This resource is part of the Immunization Service Experience Toolkit.

JSI Research & Training Institute, Inc.

Added by: Samantha Noor
Added on: 25 October, 2022
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