Service Experience Explainer Video

Service experience plays an important role in establishing trust and confidence in the health system and influences the use of services by clients and caregivers. In this video, learn about what service experience means in the context of immunization services, programming, and delivery. In 2022, JSI, in collaboration with the Global Vaccination Demand Hub, developed and launched an immunization service experience toolkit. For more information, visit and This video has closed captions in English, French, and Portuguese. — This video was developed for JSI by Eidolon Films, a video and film production company in Washington, DC, with funding from Gavi, the Vaccine Alliance.

Eidolon Films

Added by: Samantha Noor
Added on: 25 October, 2022
Hits: 121