Service experience: interlinking supply and demand for immunization (16th TechNet Conference)

Provision of high quality, people-centered services are key to increasing acceptance and uptake of immunization. Using illustrative examples, we explore the different components which make for quality service experiences that drive demand and uptake of immunization services, and how resource management (including supply) plays a critical role in this delivery model.


Added by: Géraldine Nemrod
Added on: 05 November, 2020
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