Electronic Immunization Registry in Workload Reduction and Efficiency Enhancement for Immunization Program in Vietnam


In the effort to reduce the burden of this administrative aspect for immunization staff, many countries have implemented the electronic immunization registry (EIR) system. However, there is not always a parallel relationship between advanced technology and workloads of those who directly perform the work, so it is important to understand how deployment of an EIR impacts the workloads of health care workers. This case study explores and compares the workloads and efficiency of immunization staff at different levels before and after the National Immunization Information System implementation in Vietnam, with hope to present concrete examples for other countries with similar context.