Building off the foundational work of the Vaccination Demand Hub, and with funding from Gavi, the Vaccine Alliance, the Service Experience Toolkit was launched. The Service Experience Toolkit is designed to introduce the concept of immunization service experience (SE) at the country level, particularly country-level immunization staff and implementing partners.
The toolkit is meant to spark discussion around how EPI programs may address and improve the delivery and experience of immunization. The toolkit consists of 5 products available for download in both English and French on the TechNet library:
Toolkit products can be used at country level to:
To socialize and disseminate, a social media communication kit is available in both English and French. Share the Service Experience Toolkit with your teams, partners and collaborators today!