Continuous quality improvement techniques enhance HMO members' immunization rates.

To have a positive impact on the immunization rate of the 4-000 newborn infants it covers each year- Blue Care Network of Southeast Michigan (BCNSEM)- a 240-000-member health maintenance organization that is based on an independent provider association model- convened a continuous quality improvement team. One of the results of this initiative was the development and implementation of an immunization registry- which is used as an internal tracking and reminder system for its members and providers. In recognition of its efforts- BCNSEM recently earned a Celebrating Innovation award from the American Association of Health Plans.

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