What increases vaccine demand and uptake?

COVID-19 accelerated the unprecedented spread of misinformation around vaccine safety and efficacy. The WHO ranks this ‘infodemic’ as one of the ten global threats to global public health. Disinformation around COVID-19 vaccines has rapidly advanced the loss of public trust and confidence in immunization. Increasingly more vaccine adopters have become vaccine-hesitant now. Building trust and demand in immunization services and counteracting the rapid spread of misinformation on vaccine safety have become more critical than ever to increasing overall vaccination coverage and stopping the declining confidence in all vaccines.

This workstream is committed to helping countries improve their vaccination coverage rates by working with local partners, including ministries of health by providing innovative behavior-oriented tools, capacity building and social listening initiatives.

This workstream aims to address misinformation and strengthen digital engagement. It brings together various global organisations and institutions, experts, practitioners, academia and civil society organisations to develop and share effective tools and approaches.

The primary objective of this workstream is to build capacity to mitigate potential disruptions to demand for vaccines stemming from misinformation and information gaps by providing thought leadership and technical support.

The goals of this workstream are to:

  • Ensure continued leadership in this digital environment by bringing together core strengths of each partner to implement social listening and engagement strategies for vaccines.
  • Maintain close coordination between partner agencies on social listening and misinformation management while sharing learnings, research, tools and initiatives.
  • Strengthen the long-term capacity of government and other national immunization partners to track and manage misinformation and information needs so that communication strategies can address vaccine hesitancy to drive demand for immunization.

Next steps in this work

  • Continue to facilitate the exchange of information while contributing to the global knowledge and sharing of best practices among members.
  • Support research and dissemination of promising approaches to conducting social listening to inform prevention and mitigation efforts around vaccine misinformation.
  • Support efforts to develop training material, tools and guidance for use in regional and country-level capacity enhancement initiatives.

Related knowledge resources

TitreAuteurAnnéeTypeLangue
COMMENT ÉLABORER UN RAPPORT SUR LES CONNAISSANCES INFODÉMIQUES EN SIX ÉTAPESUNICEF, World Health Organization (WHO)2023GuidanceFrançais, Espagnol
From insights to impact: Building confidence in routine childhood vaccines in ArgentinaUNICEF, META, Yale Institute for Global Health (YIGH), The Public Good Projects (PGP)2023Case studyAnglais
Building on what works: Message testing with UNICEF PhilippinesUNICEF, META, Yale Institute for Global Health (YIGH), The Public Good Projects (PGP)2022Case studyAnglais
From insights to impact: Building confidence in routine childhood vaccines in IndiaUNICEF, META, Yale Institute for Global Health (YIGH), The Public Good Projects (PGP)2022Case studyAnglais
From Insights to Impact: Building confidence in routine childhood vaccines in IndonesiaVaccination Demand Observatory, UNICEF, Yale Institute for Global Health (YIGH), The Public Good Projects (PGP)2024Case studyAnglais
Vaccine misinformation management guide: Guidance for addressing a global infodemic and fostering demand for immunizationUNICEF, First Draft, Yale Institute for Global Health (YIGH), The Public Good Projects (PGP)2020GuidanceArabe, Français, Italien, Espagnol, Turc
VACCINE MESSAGING GUIDE: Evidence-based guidance for fostering demand for immunization through social and behavior change communicationsUNICEF, META, Yale Institute for Global Health (YIGH), The Public Good Projects (PGP)2022GuidanceAnglais
Vaccination Demand Hub Technical Clinic: Gamification in Vaccine DemandUNICEF, Sabin Vaccine Institute, The University of Melbourne2025PresentationAnglais