| Application of Human Centered Design and Behavioral and Social Drivers of Vaccination in Ethiopia | Vaccination Demand Hub | 2023 | Case study | Anglais |
| Synthesis of Immunization Service Experience Interventions and Monitoring and Measurement Approaches for Zero-dose and Under-immunized Children | JSI, Task Force Global Health | 2022 | Report | Anglais |
| Communicating on COVID-19 vaccines in a Changing Environment | Vaccination Demand Hub | 2023 | Guidance | Anglais |
| Human-centred design for tailoring immunization programmes | World Health Organization (WHO) | 2022 | Guidance | Anglais, Français, Portuguais, Espagnol |
| Strengthening Immunization Service Experience. Global, Regional and Country Insight Gathering | JSI Research & Training Institute, Inc | 2020 | Guidance | Anglais |
| RESOURCE CATALOGUE SERVICE QUALITY AND EXPERIENCE LITERATURE AND TOOLS | Gavi, the Vaccine Alliance | 2023 | Tool | Anglais |
| Quality immunization services: a planning guide | World Health Organization (WHO) | 2022 | Guidance | Arabe, Anglais, Russe, Français, Portuguais, Espagnol |
| Strengthening Immunization Service Experience: Nepal | JSI Research & Training Institute, Inc | 2022 | Report | Anglais |
| Strengthening Immunization Service Experience: Mozambique | JSI Research & Training Institute, Inc | 2022 | Report | Anglais, Portuguais |
| Fortalecimento da experiência do serviço de imunização: Mozambique | JSI Research & Training Institute, Inc | 2022 | Report | Portuguais, Anglais |
| Strengthening Immunization Service Experience: Kenya | JSI | 2022 | Report | Anglais |
| Health worker communication for COVID-19 vaccination - Flow diagram for communicating during COVID-19 vaccination sessions | World Health Organization (WHO) | 2021 | Poster/infographic | Anglais |
| Strengthening Immunization Service Experience: Ghana | JSI Research & Training Institute, Inc | 2022 | Report | Anglais |
| Service Experience In Action - 1 | Vaccination Demand Hub | 2025 | Presentation | Anglais |
| Service Experience in Action -2 | Vaccination Demand Hub | 2025 | Presentation | Anglais |
| User testing of an immunization service experience how to guide in Tanzania | Vaccination Demand Hub, Tanzania Ministry of Health, JSI, UNICEF, American Academy of Pediatrics (AAP) | 2026 | Case study | Anglais |
| Enhancing Service Experience: A Practical Guide for Immunization Managers | UNICEF, Vaccination Demand Hub, American Academy of Pediatrics (AAP), JSI | 2026 | Guidance | Anglais |
