Outil
Service Experience Explainer Video
Service experience plays an important role in establishing trust and confidence in the health system and influences the use of services by clients and caregivers. In this video, learn about what service experience means in the context of immunization services, programming, and delivery.
In 2022, JSI, in collaboration with the Global Vaccination Demand Hub, developed and launched an immunization service experience toolkit. For more information, visit jsi.com/service-experience-toolkit and demandhub.org.
This video has closed captions in English, French, and Portuguese.
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This video was developed for JSI by Eidolon Films, a video and film production company in Washington, DC, with funding from Gavi, the Vaccine Alliance.
Auteurs
Langues
- Anglais
- Français
- Portuguais
Année de publication
2022
Type
Outil
Catégories
- Prestation de services
Organisations
- JSI
Mots-clés
- Service experience
Immunization Service Experience Toolkit
Cette ressource est incluse dans le tableau suivant:
| Titre | Auteur | Année | Type | Langue |
|---|---|---|---|---|
| Service Experience Explainer Video | JSI | 2022 | Tool | Anglais, Français, Portuguais |
| Service Experience Discussion Questions | JSI, Gavi, the Vaccine Alliance, Vaccination Demand Hub | 2023 | Tool | Anglais |
| Service Experience Fact Sheet | JSI, Gavi, the Vaccine Alliance, Vaccination Demand Hub | 2022 | Tool | Anglais, Français |
| Service Experience Orientation Presentation | JSI, Gavi, the Vaccine Alliance, Vaccination Demand Hub | 2022 | Tool | Anglais |
| Service Experience Getting Started Guide | JSI, Vaccination Demand Hub, Gavi, the Vaccine Alliance | 2022 | Tool | Anglais, Français |
