Outil
Service Experience Fact Sheet
Immunization service experience (SE) includes the factors within and beyond the interactions between a health worker and an immunization client which influence the delivery and experience of the immunization service. This fact sheet presents 13 key elements which contribute to creating a positive, person-centered immunization service experience.
This resource is part of the Immunization Service Experience Toolkit.
Langues
- Anglais
- Français
Année de publication
2022
Type
Outil
Catégories
- Prestation de services
Organisations
- Gavi, l'Alliance du vaccin
- JSI
Mots-clés
- Service experience
Immunization Service Experience Toolkit
Cette ressource est incluse dans le tableau suivant:
| Titre | Auteur | Année | Type | Langue |
|---|---|---|---|---|
| Service Experience Explainer Video | JSI | 2022 | Tool | Anglais, Français, Portuguais |
| Service Experience Discussion Questions | JSI, Gavi, the Vaccine Alliance, Vaccination Demand Hub | 2023 | Tool | Anglais |
| Service Experience Fact Sheet | JSI, Gavi, the Vaccine Alliance, Vaccination Demand Hub | 2022 | Tool | Anglais, Français |
| Service Experience Orientation Presentation | JSI, Gavi, the Vaccine Alliance, Vaccination Demand Hub | 2022 | Tool | Anglais |
| Service Experience Getting Started Guide | JSI, Vaccination Demand Hub, Gavi, the Vaccine Alliance | 2022 | Tool | Anglais, Français |
