Tool

Service Experience Fact Sheet

Immunization service experience (SE) includes the factors within and beyond the interactions between a health worker and an immunization client which influence the delivery and experience of the immunization service. This fact sheet presents 13 key elements which contribute to creating a positive, person-centered immunization service experience.

This resource is part of the Immunization Service Experience Toolkit.

Languages

  • English
  • French

Publication year

2022

Publisher

JSI Research & Training Institute, Inc.

Type

Tool

Categories

  • Service delivery

Organisations

  • Gavi, the Vaccine Alliance
  • JSI
  • UNICEF
  • USAID
  • WHO

Topic references

Immunization Service Experience Toolkit

TitleAuthorYearTypeLanguage
Service Experience Discussion QuestionsJSI Research & Training InstituteToolEnglish
Service Experience Explainer VideoJSI Research & Training Institute2022ToolEnglish, French, Portuguese
Service Experience Fact SheetJSI Research & Training Institute2022ToolEnglish, French
Service Experience Getting Started GuideJSI Research & Training Institute2022ToolEnglish, French
Service Experience Orientation PresentationJSI Research & Training Institute2022ToolEnglish

Added by: Samantha Noor

Added on: 2022-10-25 09:31:52

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SE-Toolkit_Fiche-Technique(TradFR).pdf

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