Service Experience Fact Sheet
Immunization service experience (SE) includes the factors within and beyond the interactions between a health worker and an immunization client which influence the delivery and experience of the immunization service. This fact sheet presents 13 key elements which contribute to creating a positive, person-centered immunization service experience.
This resource is part of the Immunization Service Experience Toolkit.
JSI Research & Training Institute, Inc.
- Service delivery
- Gavi, the Vaccine Alliance
Immunization Service Experience Toolkit
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|Service Experience Fact Sheet||JSI Research & Training Institute||2022||Tool||English, French|
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