| Application of Human Centered Design and Behavioral and Social Drivers of Vaccination in Ethiopia | Vaccination Demand Hub | 2023 | Case study | English |
| Synthesis of Immunization Service Experience Interventions and Monitoring and Measurement Approaches for Zero-dose and Under-immunized Children | JSI, Task Force Global Health | 2022 | Report | English |
| Communicating on COVID-19 vaccines in a Changing Environment | Vaccination Demand Hub | 2023 | Guidance | English |
| Human-centred design for tailoring immunization programmes | World Health Organization (WHO) | 2022 | Guidance | English, French, Portuguese, Spanish |
| Strengthening Immunization Service Experience. Global, Regional and Country Insight Gathering | JSI Research & Training Institute, Inc | 2020 | Guidance | English |
| RESOURCE CATALOGUE SERVICE QUALITY AND EXPERIENCE LITERATURE AND TOOLS | Gavi, the Vaccine Alliance | 2023 | Tool | English |
| Quality immunization services: a planning guide | World Health Organization (WHO) | 2022 | Guidance | Arabic, English, Russian, French, Portuguese, Spanish |
| Strengthening Immunization Service Experience: Nepal | JSI Research & Training Institute, Inc | 2022 | Report | English |
| Strengthening Immunization Service Experience: Mozambique | JSI Research & Training Institute, Inc | 2022 | Report | English, Portuguese |
| Fortalecimento da experiência do serviço de imunização: Mozambique | JSI Research & Training Institute, Inc | 2022 | Report | Portuguese, English |
| Strengthening Immunization Service Experience: Kenya | JSI | 2022 | Report | English |
| Health worker communication for COVID-19 vaccination - Flow diagram for communicating during COVID-19 vaccination sessions | World Health Organization (WHO) | 2021 | Poster/infographic | English |
| Strengthening Immunization Service Experience: Ghana | JSI Research & Training Institute, Inc | 2022 | Report | English |
| Service Experience In Action - 1 | Vaccination Demand Hub | 2025 | Presentation | English |
| Service Experience in Action -2 | Vaccination Demand Hub | 2025 | Presentation | English |
| User testing of an immunization service experience how to guide in Tanzania | Vaccination Demand Hub, Tanzania Ministry of Health, JSI, UNICEF, American Academy of Pediatrics (AAP) | 2026 | Case study | English |
| Enhancing Service Experience: A Practical Guide for Immunization Managers | UNICEF, Vaccination Demand Hub, American Academy of Pediatrics (AAP), JSI | 2026 | Guidance | English |