Guidance
Change management to improve adoption, uptake, and scale of digital health interventions A review of implementation approaches and frameworks
This Gavi Digital Health Technical Brief provides an overview of how change management approaches are being used in digital health implementation as reported through key informant interviews with 11 digital health implementers, and a review of four commonly used change management frameworks in digital health: 1) Kotter’s 8-Step Change Model, 2) Lewin’s 3-Step Model, 3) the ADKAR Model for Change Management, and 4) the McKinsey 7Ss Framework.
The goal of this technical brief is to understand:
• The current structure and use of change management frameworks and approaches in digital health implementation.
• The benefits of prioritising change management strategies.
• The factors that influence the implementation of successful change management strategies.
• Gaps in change management implementation.
• Priorities for future implementation of change management.
Authors
Languages
- English
Publication year
2025
Type
Guidance
Categories
- Global initiatives
Organisations
- Gavi, the Vaccine Alliance
Tags
- EQUIP
Governance Coordination & Policy
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